Terms and Conditions for Customers

General Information

These Terms and Conditions govern the sale of products by Bela'Mour Glassware to the customer. By placing an order, the customer agrees to comply with and be bound by these terms.

Acceptance of Terms

By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

Orders

  1. Order Acceptance: All orders are subject to acceptance by Bela'Mour Glassware. We reserve the right to refuse any order for any reason.

  2. Pricing: Prices are subject to change without notice. The price applicable is that which is displayed at the time of order placement.

  3. Payment: Payment must be completed at the time of order. We accept various forms of payment at our discretion.

Shipping and Delivery

  1. Shipping Policy: All orders will be shipped to the address provided by the customer. Bela'Mour Glassware is not responsible for any delays due to incorrect addresses.

  2. Delivery: Delivery times are estimates and may vary based on external factors. We are not liable for any delays that occur during shipping.

  3. At Bela'Mour Glassware, we take pride in our handmade products, which require a production time of 15 to 25 days. Please note that shipping costs are separate from the product price. Once your order is completed, we will notify you regarding the shipping options available and the associated costs. We appreciate your understanding and patience as we create your unique glassware.

Returns and Refunds

  1. Return Policy: Customers may return products within 14 days of receipt if they are unused and in original packaging.

  2. Refund Process: Refunds will be processed after the returned item has been received and inspected. The original shipping cost will not be refunded.

    All content, including graphics, logos, and text, on the Bela'Mour Glassware website is protected by intellectual property laws. No materials may be reused without prior written consent.

Limitation of Liability

Bela'Mour Glassware shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These Terms and Conditions shall be governed by the laws of the United States without regard to its conflict of law principles.

Changes to Terms

Bela'Mour Glassware reserves the right to change these Terms and Conditions at any time. Customers will be notified of any significant changes.

Contact Information

For any questions regarding these Terms and Conditions, please contact customer service at Bela'Mour Glassware.